RemoDone Privacy Policy

Effective Date: Jan 16, 2026
RemoDone, Inc. | remodone.co

This Privacy Policy explains how RemoDone, Inc. collects, uses, stores, and shares your information when you use the RemoDone platform. We take your privacy seriously, particularly because you may be uploading sensitive contract documents to our Service.

1. Who We Are

RemoDone, Inc. ("RemoDone," "we," "us," or "our") is a Delaware corporation operating remodone.co. We are the data controller for the personal information we collect through the Service. For privacy-related questions, contact us at: support@remodone.co.

2. Information We Collect

2.1 Information You Provide

When you use the Service, you directly provide us with:

• Account information: Your name and email address, received via Google OAuth when you sign in with your Google account
• Contract documents: PDF files of remodeling contracts that you upload to the Service
• Project data: Information derived from your uploaded contracts, including parsed warranty terms

2.2 Information Collected Automatically

When you access the Service, we may automatically collect limited technical information such as:

• Log data: Server logs including IP address, browser type, pages visited, and timestamps
• Device information: Operating system and browser version

We do not currently use third-party analytics tools. If we add analytics in the future, we will update this Privacy Policy before doing so and notify you as required by applicable law.

2.3 Information We Do Not Collect

We do not collect:

• Payment or financial account information (we have no payment processing system)
• Government-issued identification numbers
• Information from users under the age of 18

Please note that remodeling contracts you upload may contain personal information about you, your contractor, or other parties named in those documents, such as addresses, phone numbers, license numbers, or signatures. We process that information only as part of providing the Service to you, as described in this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To authenticate your account, store your uploaded contracts, and display parsed contract information to you
• AI processing: To pass your uploaded contract documents to our AI providers (Anthropic and OpenAI) for text extraction and parsing of warranty terms
• Service improvement: To understand how the Service is used, identify bugs, and improve functionality
• Communications: To send you important account-related notices, such as updates to these Terms or this Privacy Policy
• Legal compliance: To comply with applicable law and respond to lawful requests from government authorities

We do not sell your personal information. We do not use your personal information for advertising purposes. We do not share your personal information with third parties for their independent marketing purposes.

4. How We Share Your Information

We share your information only with the following categories of third-party service providers, and only to the extent necessary to operate the Service:

4.1 Google (Authentication)

We use Google OAuth solely for user authentication. When you sign in with Google, Google provides us with your name and email address — we do not send your data to Google as part of this process. We do not request access to your Google Drive, contacts, or any other Google services. Google's Privacy Policy governs how Google handles your data on its side, and is available at policies.google.com/privacy.

4.2 Amazon Web Services (File Storage)

Your uploaded contract PDF files are stored in Amazon Web Services S3 cloud storage. AWS provides storage infrastructure on our behalf under AWS's data processing terms. AWS's Privacy Notice is available at aws.amazon.com/privacy.

4.3 Anthropic (AI Processing)

Your uploaded contract documents are transmitted to Anthropic's Claude API for AI-assisted text extraction and parsing. Because we access Anthropic through its commercial API, Anthropic's policy is that your data is not used to train Anthropic's AI models by default. Anthropic's Privacy Policy is available at anthropic.com/legal/privacy.

4.4 OpenAI (AI Processing)

Your uploaded contract documents may also be transmitted to OpenAI's API for AI-assisted text extraction and parsing. Under OpenAI's API data usage policies, data submitted through the API is not used to train OpenAI's models by default. OpenAI's Privacy Policy is available at openai.com/policies/privacy-policy.

4.5 Cloud Hosting Providers (Application Infrastructure)

Our application is hosted on third-party cloud infrastructure providers. These providers may process technical metadata such as IP addresses and request logs as part of delivering the Service. We select hosting providers that maintain industry-standard security practices and data processing agreements.

4.6 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to: (i) comply with applicable law; (ii) protect the rights or property of RemoDone; (iii) prevent fraud or other illegal activity; or (iv) protect the personal safety of users or the public.

4.7 Business Transfers

If RemoDone is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account information (name, email): Retained for the duration of your account
• Uploaded contract PDFs: Retained in AWS S3 for the duration of your account, or until you delete them
• Parsed contract data: Retained in our database for the duration of your account
• Server logs: Retained for up to 90 days

When you delete your account, we will delete your personal information and uploaded documents within 30 days, except where we are required to retain certain information to comply with legal obligations or resolve disputes.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS encryption for data transmitted between your browser and our servers
• Access controls limiting who at RemoDone can access your data
• Secure cloud storage through AWS S3

While we implement reasonable security measures, no internet service can guarantee absolute security. If you believe your account has been compromised, please contact us immediately at support@remodone.co.

7. California Privacy Rights

Because RemoDone primarily serves California residents, we provide the following disclosures under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

7.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name and email address (via Google OAuth)
• Commercial information: Contract documents you upload, which may contain project costs, contractor names, and related information
• Internet or other electronic network activity: Server log data

7.2 Your California Rights

California residents have the following rights with respect to their personal information:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at support@remodone.co with the subject line "California Privacy Request." We will respond within 45 days of receiving a verifiable request. We may ask you to verify your identity before processing your request.

7.3 Shine the Light

California Civil Code Section 1798.83 ("Shine the Light") permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes, and therefore no such disclosure list exists.

7.4 Authorized Agents

You may designate an authorized agent to submit privacy requests on your behalf. Authorized agents must provide written authorization from you, and we may also require you to verify your identity directly with us.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us at support@remodone.co and we will promptly delete the information.

9. Your Choices and Controls

9.1 Account Deletion

You may request deletion of your account and all associated personal information at any time by contacting support@remodone.co. We will complete the deletion within 30 days of your request, except as required by law.

9.2 Document Deletion

You may delete individual uploaded contract documents directly within the Service at any time.

9.3 Access and Correction

Because your account is authenticated via Google OAuth, your name and email address are managed through your Google account. To update this information, please update your Google account directly. For other account-related corrections, contact support@remodone.co.

10. Third-Party Websites

The Service may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address associated with your account) or by displaying a prominent notice within the Service at least 30 days before the changes take effect. The updated Privacy Policy will indicate the new effective date.

Your continued use of the Service after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must stop using the Service and request account deletion.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

RemoDone, Inc.
Email: support@remodone.co
Website: remodone.co

For California privacy rights requests, use the subject line: "California Privacy Request"