RemoDone Terms of Service

Effective Date: Jan 16, 2025
RemoDone, Inc. | remodone.co

Please read these Terms of Service carefully before using RemoDone. By creating an account or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and RemoDone, Inc., a Delaware corporation ("RemoDone," "we," "us," or "our"), governing your access to and use of the RemoDone platform, website, and services available at remodone.co (collectively, the "Service").

By accessing or using the Service, you represent that: (i) you have read and understood these Terms; (ii) you are at least 18 years of age; (iii) you have the legal capacity to enter into a binding contract; and (iv) you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference.

By clicking "Continue with Google" or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, including the binding arbitration clause and class action waiver in Section 17.

2. Description of Service

RemoDone is a software-as-a-service ("SaaS") platform designed to help homeowners organize, track, and manage their residential remodeling projects. Current features include:

RemoDone is a personal project management tool. We do not provide legal advice, construction advice, contractor recommendations, or dispute resolution services. Parsed contract information is provided for organizational convenience only and should not be relied upon as legal analysis or interpretation.

3. Eligibility

The Service is intended for use by homeowners located in the United States who are 18 years of age or older. By using the Service, you represent and warrant that you meet these eligibility requirements. RemoDone does not knowingly collect information from individuals under the age of 18. If we learn that a user is under 18, we will terminate that account and delete associated data.

4. User Accounts

4.1 Account Creation

To access the Service, you must create an account using Google OAuth authentication. By connecting your Google account, you authorize RemoDone to receive your name and email address from Google solely for account creation and authentication purposes.

4.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately at support@remodone.co if you suspect any unauthorized use of your account. RemoDone will not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Accurate Information

You agree to provide accurate, current, and complete information during account creation and to update such information as necessary to keep it accurate.

5. User Content

5.1 Your Content

You retain all ownership rights to the contracts, documents, and other materials you upload to the Service ("User Content"). By uploading User Content, you grant RemoDone a limited, non-exclusive, non-transferable license to process, store, and display your User Content solely for the purpose of providing the Service to you.

5.2 Your Representations

By uploading User Content, you represent and warrant that: (i) you own or have the right to upload the content; (ii) the content does not violate any third-party intellectual property rights; and (iii) the content does not contain illegal material.

5.3 AI Processing

By uploading documents to the Service, you authorize RemoDone to transmit those documents to third-party AI service providers, including Anthropic and OpenAI, for the purpose of processing and extracting contract information. AI-generated outputs may contain errors, omissions, or misinterpretations of contract language. Parsed outputs may miss warranty terms, mischaracterize obligations, or omit information that may be material to your legal rights. AI output is for informational and organizational purposes only and is not a substitute for reviewing your original contract documents or obtaining professional legal advice. You must independently verify all parsed information against your original contract documents before relying on it for any purpose.

5.4 No Confidentiality Guarantee

While we implement reasonable security measures described in our Privacy Policy, no internet service can guarantee absolute security. You should not upload documents containing sensitive personal or financial information beyond what is necessary for the Service's intended use.

6. Acceptable Use

You agree not to use the Service to:

RemoDone reserves the right to suspend or terminate accounts that violate this Acceptable Use policy.

7. Intellectual Property

The Service, including its software, design, text, graphics, logos, and the selection and arrangement thereof, is owned by RemoDone and is protected by United States and international intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it in accordance with these Terms.

"RemoDone" and the RemoDone logo are trademarks of RemoDone, Inc. You may not use our trademarks without our prior written permission.

8. Disclaimers

8.1 Not Legal Advice

REMODONE IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. THE SERVICE IS A PROJECT MANAGEMENT AND ORGANIZATIONAL TOOL ONLY. NOTHING IN THE SERVICE CONSTITUTES LEGAL ADVICE, AND NO ATTORNEY-CLIENT RELATIONSHIP IS FORMED BETWEEN YOU AND REMODONE. FOR QUESTIONS ABOUT YOUR LEGAL RIGHTS UNDER A CONSTRUCTION CONTRACT, CONSULT A LICENSED CALIFORNIA ATTORNEY.

8.2 Not Construction Advice

RemoDone does not provide construction advice, contractor recommendations, or assessments of contractor quality or licensing. Information extracted from your contracts by our AI tools is for organizational purposes only. Always consult a qualified construction professional for construction-related decisions.

8.3 AI Accuracy

AI-assisted contract parsing is provided on an "as is" basis. We do not warrant that AI-extracted information will be complete, accurate, or free of errors. AI-generated outputs may contain errors, omissions, or misinterpretations of contract language, and may omit information that is material to your legal rights under a construction contract. AI output is for informational and organizational purposes only and does not constitute legal analysis or interpretation. You are solely responsible for reviewing all parsed outputs against your original contract documents, and should not rely on AI output as a substitute for professional legal review.

8.4 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REMODONE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF REMODONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL REMODONE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID REMODONE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

RemoDone is not responsible for any loss, corruption, or deletion of uploaded documents resulting from technical failures, service interruptions, or errors in our systems or those of our third-party providers.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you in full.

10. Indemnification

You agree to indemnify, defend, and hold harmless RemoDone and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (i) your access to or use of the Service; (ii) your User Content; (iii) your violation of these Terms; or (iv) your violation of any rights of a third party.

11. Third-Party Services

The Service relies on third-party infrastructure and service providers, including Google (OAuth authentication), Amazon Web Services (file storage), Anthropic (AI processing), OpenAI (AI processing), and cloud hosting providers (application infrastructure). Your use of the Service is subject to the terms and privacy policies of these providers. RemoDone is not responsible for the acts or omissions of any third-party service provider.

The Service may contain links to third-party websites or resources. RemoDone does not endorse and is not responsible for any third-party content, products, or services.

12. Privacy

Your use of the Service is subject to our Privacy Policy, available at remodone.co/privacy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

13. Changes to the Service

RemoDone reserves the right to modify, suspend, or discontinue the Service (or any portion thereof) at any time. In the event of permanent discontinuation of the Service, we will provide at least 30 days' prior notice by email to allow you to retrieve your uploaded documents. For temporary suspensions or modifications, we will provide notice where reasonably practicable. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice in the Service before the changes take effect. The updated Terms will indicate the new effective date. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service and may request deletion of your account by contacting support@remodone.co.

15. Termination

You may terminate your account at any time by contacting us at support@remodone.co. We will delete your account and associated data in accordance with our Privacy Policy.

RemoDone may suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease.

Sections 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 16 (Governing Law), and 17 (Dispute Resolution) survive termination.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California for the resolution of any disputes arising under these Terms.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any legal action, you agree to contact RemoDone at support@remodone.co and attempt to resolve the dispute informally. RemoDone will attempt to resolve the dispute within 30 days of receiving notice.

17.2 Binding Arbitration

If the dispute cannot be resolved informally, you and RemoDone agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court, except as provided below. The arbitration shall be conducted in Santa Clara County, California or by telephone.

17.3 Class Action Waiver

YOU AND REMODONE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

17.4 Exceptions

Either party may seek injunctive or other equitable relief in court for infringement of intellectual property rights or breach of confidentiality obligations. Either party may also bring individual claims in small claims court if the claim qualifies.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and RemoDone with respect to the Service and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

18.3 No Waiver

RemoDone's failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. RemoDone may assign its rights and obligations under these Terms without restriction.

18.5 Notices

Notices to you may be given via email to the address associated with your account. Notices to RemoDone should be sent to: support@remodone.co.

19. Contact Information

If you have any questions about these Terms, please contact us:

RemoDone, Inc.
Email: support@remodone.co
Website: remodone.co